Privacy policy

Last updated: 1 August 2026

Sinki Games Pty Ltd ("we", "us", "our") operates this store and website (the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services or communicate with us. By using the Services, you acknowledge that you have read and understood this Privacy Policy. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to the handling of your personal information.

Personal Information We Collect

Depending on how you use the Services, we may collect the following, including inferences drawn from it:

  • Contact details - name, billing and shipping address, phone number, email.

  • Payment information - payment card and financial account details, and transaction details. Payments are processed securely by Shopify and our payment providers.

  • Account information - username, password, preferences and settings.

  • Transaction information - items you view, add to cart or wishlist, and your purchases, returns and exchanges.

  • Communications - the information you include when you contact us.

  • Device and usage information - your device, browser, IP address, and how you interact with the Services, collected through cookies and similar technologies.

We collect this information directly from you, automatically through your use of the Services, and from service providers and partners who help us operate the Services.

How We Use Your Personal Information

We use personal information to:

  • Provide the Services - process orders and payments, arrange shipping, manage returns and exchanges, maintain your account, and tailor and improve your experience.

  • Market to you - send promotional communications by email, text or post, and show you relevant online advertising. You can opt out at any time (see Your Rights below).

  • Keep the Services secure - authenticate your account and detect, investigate and prevent fraud or misuse.

  • Communicate with you - provide customer support and respond to your enquiries.

  • Meet our legal obligations - comply with applicable law and respond to valid legal requests.

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify and other service providers who perform functions on our behalf, such as payment processing, fulfilment and shipping, data analytics, cloud storage and customer support.

  • Business and marketing partners who help us advertise, in accordance with their own privacy policies. Depending on where you live, you may direct us not to share your information for targeted advertising.

  • Third parties where you consent or direct us to do so, such as shipping providers.

  • Other parties as required in connection with a legal obligation, a business transaction (such as a merger or sale), or to enforce our terms and protect our rights and the rights of others.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes information about your use of the Services in order to provide and improve them. Your information may be shared with Shopify and third parties who may be located outside Australia. Shopify may also use certain data from your interactions with our store and other merchants to provide enhanced features, and is responsible for that processing. To learn more, see the Shopify Consumer Privacy Policy.

Children's Data

Our store and website are intended for use by adults. While our games are recommended for players aged 12 and over, purchases and accounts are intended to be made and managed by an adult.

We do not knowingly collect personal information from children under 18 without appropriate authority. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us using the details below and we will delete it.

Security and Retention

No method of transmission or storage is completely secure, and we cannot guarantee absolute security - please avoid sending sensitive information through unsecured channels. We keep your personal information only for as long as we need it to provide the Services, comply with our legal obligations, resolve disputes and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • access the personal information we hold about you;

  • ask us to correct information that is inaccurate;

  • ask us to delete your information; and

  • opt out of marketing at any time via the unsubscribe link in our emails.

To exercise any of these rights, contact us using the details below. We may need to verify your identity first. We won't discriminate against you for exercising your rights.

Overseas Disclosure

Because our Services are hosted by Shopify and supported by service providers who may operate outside Australia, your personal information may be stored or processed overseas.

Complaints

If you have a concern about how we handle your personal information, please contact us first using the details below. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We'll post the updated version here and change the "Last updated" date above.

Contact

For any questions about this Privacy Policy or to exercise your rights, contact us at:

Sinki Games Pty Ltd (ABN 70 695 680 838)
PO Box 38, South Hurstville NSW 2221, Australia
Email: info@sinkigames.com